Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

June 18
2019

10 Ways IT Documentation Can Help You Live to 100

BY IT Glue
Living a long, happy, healthy life isn’t just something for other people, it’s a goal we can all shoot for.
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June 11
2019

Top 5 Reasons Why IT Documentation Fails

BY IT Glue
In today’s increasingly complex IT landscape, IT documentation is the backbone of an efficient and responsive IT environment. Effective IT
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April 2
2019

Archiving and Retention Policy Part 2: Using Checklists and Flags

BY IT Glue
A while back, I wrote a post about archiving and retention of old documentation. In that post, I went over
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February 19
2019

Tidying Up Your Documentation with IT Glue

BY IT Glue
Does your documentation spark joy? It might, but we’re not going to get quite that deep into Marie Kondo’s latest
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February 5
2019

Proof of Process: How Documentation Increases Transparency

BY IT Glue
When a client calls in with a problem, what’s your process? Now, consider how you showcase that to your clients.
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November 19
2018

What to Look For in an IT Documentation Solution

BY IT Glue
Ok, so you know you need to improve your documentation. Now what? In order to figure out what solution is
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November 13
2018

Webinar: Improving Business Processes with IT Glue

BY IT Glue
Time is precious, especially when running your MSP. Increasing efficiency is critical to getting time back for yourself. Optimizing your
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October 22
2018

Designing Flags in IT Glue

BY IT Glue
The flags feature in IT Glue adds a ton of functionality, in particular where business process improvement is concerned. The
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October 15
2018

Using Flags + Workflows, Part 2

BY IT Glue
Last week, we showcased how the new Flags feature in IT Glue, when combined with the Workflows feature, can streamline
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October 9
2018

Using Flags + Workflows, Part 1

BY IT Glue
IT Glue’s Flags feature is integrated with the Workflows feature to create a streamlined means of improving your business processes.
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