Do you have what it takes to stay ahead of the competition in 2019? One of the biggest challenges every MSP faces is the commoditization of services resulting in downward pressure on margins. According to consultancy 2112 Group’s annual Channel Forecast report, “Managed services profitability fell 21 to 30 percent; just a few years ago, managed services were boasting gross profit margins as high as 60 percent.”
We’ve all heard the old adage “work smarter, not harder”. The challenge is how to put that into practice in your own organization. When your organization prioritizes consistent documentation, not only do you begin to drastically save time on your repeatable processes, but you free up time for thinking about more pressing agenda items, like growing your business. Whether it’s enhancing your onboarding experience both internally and externally, or leveraging documentation automation, this webinar will ensure you have the tools you need to work smarter and faster in 2019.
During this webinar you will learn:
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Configuration management is essential because it keeps all parts of a company’s IT system working smoothly and correctly, even as changes occur. It’s akin to having a detailed map of all the routes and stops in a city’s bus system, ensuring that everything connects well and runs on time. Companies rely on this to prevent […]
Read ArticleManaging IT operations within educational institutions not only presents a set of unique challenges but also opportunities for significant improvement and innovation. From dealing with resource constraints, like limited budgets and staffing shortages, to addressing the critical issue of cybersecurity, the hurdles are substantial. In this post, we’ll delve into the common pain points of […]
Read ArticleEfficient IT documentation is essential, now more than ever, as digital infrastructure has become critical for business success. The reliance on technology means keeping up with an overwhelming amount of documents — a task that becomes particularly challenging with general-purpose tools like Microsoft SharePoint. Although SharePoint has its strengths across various business areas, it doesn’t […]
Read ArticleManaging the variety of tools and solutions in an IT environment can often feel overwhelming. However, by pairing IT Glue with Microsoft solutions, you can significantly streamline your entire IT operation. Think of it as upgrading from a cluttered desk to a well-organized digital workspace. Today, we’re going to show you how this powerful integration […]
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