February 17, 2026
New myITprocess integration: Microsoft 365 meeting sync
Read the blog to learn how integrating Microsoft Outlook and Microsoft Teams with myITprocess streamlines QBR scheduling.
Read ArticleIntelligence-Driven Documentation Lays the Groundwork for Innovation in Education
Information sprawl threatens to slow innovation in education, but better tools and approaches to IT documentation enable IT to focus on new ways to optimize operations and better support the core goals of educational institutions.
Intelligent IT documentation in educational institutions today is about capturing the entire operational DNA — every asset, every process and every user interaction. It transcends traditional boundaries, moving beyond mere standard operating procedures (SOPs) and static records.
This industry speaks report showcases a conversation between Campus Technology Editor in Chief, Rhea Kelly, and Nadir Merchant, General Manager from IT Glue, about how intelligence-driven IT documentation can help IT teams streamline their operations and empower them to pursue strategic innovation that better supports the institutional mission.
Download this report to learn about:
- What intelligent IT documentation means today.
- Getting IT documentation automation right.
- Navigating information overload with integrations.
“Ultimately, today’s world is too complicated to think of [IT documentation]
as a nice-to-have. We can no longer manage our passwords inside our brains or with our local password managers because we have so many different environments and so many people who need to access them. We’re dealing with systems that are highly sensitive, and they cannot be down. We can no longer tolerate downtime when people’s time is our most precious resource.”
– Nadir Merchant, General Manager, IT Operations Suite, Kaseya
Fill in the form to download this resource
February 05, 2026
IT Glue’s API evolution: How we’re delivering on Kaseya’s API-first vision
Discover how IT Glue’s expanded API, including new CRUD endpoints, supports automation and delivers on Kaseya’s API-first vision.
Read ArticleJanuary 08, 2026
The best of IT Glue in 2025: Smarter documentation, stronger security, better productivity
2025 was a defining year for IT Glue. Across the platform, we focused on one clear goal: remove friction from the way IT teams document, secure and share critical knowledge, without adding more tools or manual work. From AI-generated SOPs to modern password security and mobile productivity, here’s a look at the biggest IT Glue […]
Read ArticleDecember 18, 2025
Elevate every QBR: myITprocess updates that make reporting faster and more professional
New myITprocess updates make QBRs clearer, faster and more professional with custom date ranges, better branding and expanded backup insights.
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