At the heart of any strategic IT initiative in higher education is an essential truth: innovation is impossible without well-managed, efficient IT operations. The trains must run on time. The plumbing must flow. The machine must be well-oiled. Whatever the metaphor, optimizing the moving parts of IT is often easier said than done. Information sprawl and siloed knowledge can turn routine tasks such as asset management and inventory tracking into a time-consuming challenge. IT documentation technology combats these pain points by bringing efficiency, transparency and consistency to the table.
Watch our on-demand Fireside Chat where Campus Technology Editor in Chief, Rhea Kelly, speaks with Nadir Merchant, General Manager from IT Glue, about how intelligence-driven IT documentation can help IT teams streamline their operations and empower them to pursue strategic innovation that better supports the institutional mission.
In this session, we cover:
Configuration management is essential because it keeps all parts of a company’s IT system working smoothly and correctly, even as changes occur. It’s akin to having a detailed map of all the routes and stops in a city’s bus system, ensuring that everything connects well and runs on time. Companies rely on this to prevent […]
Read ArticleManaging IT operations within educational institutions not only presents a set of unique challenges but also opportunities for significant improvement and innovation. From dealing with resource constraints, like limited budgets and staffing shortages, to addressing the critical issue of cybersecurity, the hurdles are substantial. In this post, we’ll delve into the common pain points of […]
Read ArticleEfficient IT documentation is essential, now more than ever, as digital infrastructure has become critical for business success. The reliance on technology means keeping up with an overwhelming amount of documents — a task that becomes particularly challenging with general-purpose tools like Microsoft SharePoint. Although SharePoint has its strengths across various business areas, it doesn’t […]
Read ArticleManaging the variety of tools and solutions in an IT environment can often feel overwhelming. However, by pairing IT Glue with Microsoft solutions, you can significantly streamline your entire IT operation. Think of it as upgrading from a cluttered desk to a well-organized digital workspace. Today, we’re going to show you how this powerful integration […]
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