Next-gen MSPs, take this to heart — “You want to be your client’s business partner, not just a vendor.”
Playing an active role in your client’s business starts with effective collaboration. Learn how to effectively collaborate with your clients to provide transparency, ensure up-to-date documentation, and build a stronger relationship. Building a collaborative relationship will allow your clients to stop seeing you as a cost center and instead think of you as a profit center.
This session can change the way you collaborate with your clients. We will discuss collaboration-as-a-service, documentation transparency, 2-way information flow, self-service and much more.
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