IT Documentation for MSPs

“IT Glue is helping us organize our data better. IT Glue claims to be a documentation platform but it is so much more. Their design and methodology make organization of information much easier to find, much simpler to input and puts your team in the mode of WANTING to document rather than run from it. This tool will help our company be more efficient and more helpful to our customers.”

“Before IT Glue, we had documentation spread through SharePoint, LastPass, OneNote, OneDrive and emails. This increased the areas of documentation we need to gather for a client. With IT Glue, it’s a one-stop-shop for client documentation, and it is so easy to use.”

“A critical component to documentation is tracking changes, updates and deletions. Not only does IT Glue provide a more efficient and effective way of consolidating and structuring our documentation, but it also provides comprehensive audit trails with full access to revision histories. I love everything about IT Glue, including its ease-of-use interface, built-in templates, best practices, universal search, and integration with our PSA and our RMM. It has been a game changer. IT Glue has significantly reduced our onboarding times and streamlined our processes.”