To be a best-in-class MSP, you need to learn about what other great MSPs do, and adopt those practices into your own company.
René Verhagen, founder and CEO of NetServe, a 12-person MSP in South Holland, epitomizes this approach. He researches MSP best practices even when he travels, leaving no stone unturned to improve the competitiveness of his company.
“Adopting IT Glue was a no-brainer. I felt that it was going to solve a number of problems I was facing – documentation, knowledge sharing, SOPs among them.”
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