Tag: NCA

8 High Value Checklists
July 16, 2018

8 High Value Checklists for MSPs

itgdev

IT Glue’s new Checklists feature is without question one of the most powerful that we’ve ever released. One of the reasons for this lies in its ability to automate task management.

Using Quick Search

Using Quick Search

itgdev

Quick Search is now the default search in IT Glue. This change was made because of the speed and efficiency that Quick Search brings to the search function in the platform. In order to tap into this speed and efficiency, however, some familiarity with how Quick Search works is required.

MSP Sales: Mastering Pre-Sales
June 29, 2018

MSP Sales: Mastering Pre-Sales

itgdev

Sales.
If there is one little word that can instill a sense of dread in most people, that’s it. But unless you’re planning on taking your churn to zero percent, you’re going to need to do a little selling every now and then.
So you need to understand how sales works. We can help. The first step, not surprisingly, is pre-sales.

What is Your Documentation Maturity Level?
June 25, 2018

Documentation Maturity Level – Are You Where You Should Be?

itgdev

Documentation maturity runs in a spectrum from the MSP that documents almost nothing, preferring to keep it all in the heads of a couple of key people, to the MSP that leverages documentation for competitive advantage.

How to Hire Your MSPs First Salesperson

How to Hire Your MSP’s First Salesperson

itgdev

Finding sales talent can be difficult, and sometimes you may not even have the resources in place to seek that talent. Whatever your reason may be, we’re here to tell you how you can hire a salesperson with the resources you have available, and train them for success.