Resources2018-06-07T13:04:55+00:00

Documentation Resources

IT Glue is committed to your success. To help you get the most out of our documentation platform, we have a number of resources at your disposal. Our IT Glue Express video series provides advice on specific documentation topics, while our e-books and webinars tackle higher-level topics to help you improve efficiency and increase revenues.

Idea
2018-06-19T16:05:00+00:00

The IDaaS Evolution E-Book

Once the provider has set up IDaaS, it’s much easier for the end-user than existing systems of authentication. It’s also aligned with two major trends right now - user autonomy and the sharp increase in SaaS applications in recent years. It’s more secure and easier to use than most other approaches to authentication.

2018-04-12T11:56:51+00:00

Operational Efficiency: 5 Quick Wins

Operational efficiency in an MSP is how capable the business is of delivering their managed service and/or products in the most cost-effective manner. Cost-effectiveness should not, however, overshadow the level of service provided.

2018-03-29T14:42:08+00:00

The Biggest Levers Webinar, Part 2

Download our webinar with Paul Dippell, CEO of Service Leadership and Chris Day, CEO of IT Glue, for the concrete step-by-step actions you can take in your service operation to reduce the cost and time needed to serve every single ticket.

Awards

X