Documentation Resources

IT Glue is committed to your success. To help you get the most out of our documentation platform, we have a number of resources at your disposal. Our IT Glue Express video series provides advice on specific documentation topics, while our e-books and webinars tackle higher-level topics to help you improve efficiency and increase revenues.


IT Glue Global MSP Benchmark Checklist

IT Glue's 2020 Global MSP Benchmark Report provides a lot of food for thought. Using the Report's insights as a jumping off point, this checklist provides you with some of the key questions you should be able to answer about your business.


Webinar: Cracking the Agility Code for MSPs

The big question is who we need to be as MSP leaders to make sure that our organizations are as agile they need to be to thrive in a constantly-changing environment. Join Mike Richardson, leading agile consultant and author of Wheel$pin. Learn five key ways your MSP can overcome chaos and enhance business agility to rank among the best.


How to Differentiate your MSP E-Book

True differentiation is about what you can do better than anybody else. To learn more about how to differentiate your MSP, and how to avoid being stuck in the mushy middle of being okay at everything, download this ebook today.  


Webinar: EMEA Dinner & Demo

Join us for a documentation mastery demo, see how our industry-leading documentation software is helping MSPs save time while increasing innovation and productivity. As a bonus, get dinner on us!


Webinar: Selling Technology Services and Solutions as a Team

Too often sales professionals and engineers impede the sales process and slow sales velocity due to a lack of understanding of the role each must play properly during the engagement. During this session, MSP, Cloud and Cybersecurity Sales Expert Erick Simpson covers ownership of the sales process and sales meetings, preparation, who should say what when; what to say, what not to say and how not to say it, when to take an engineer to a sales meeting and when to leave them behind, and more.


Webinar: Covid-19 Where Are We Now?

June 23rd will mark 3 months since the UK went into lockdown, with much of Europe already well into the throngs of their own Covid-19 action plan. Having spent nearly a quarter of 2020 wrestling with the unknown, it is obvious that the world has changed, but what does this mean for MSPs and the IT services industry?


IT Glue 2020 Global MSP Benchmark Report: A Pre- and Post-COVID Analysis

For the 2020 Global MSP Benchmark Report, we ran one survey in February and another one in May. That means this report paints a picture of the MSP world right before the pandemic hit, and builds in data to illustrate how the managed services industry has changed in the wake of COVID-19. What's changed and what hasn't - download the report and find out for yourself.


Webinar: CTO Summit

Join our panel of CTOs on 16th June and get exclusive access to the industry’s top tech influencers and leaders. This is your opportunity to hear, first hand, how this group of highly regarded experts see our industry evolving after the turbulent start to 2020.