With IT Glue, RunBiz was able to improve its operations through consolidation and by taking advantage of solutions such as MyGlue and Network Glue. Moreover, IT Glue is intuitive and easy to navigate. This enabled everyone at RunBiz to view their asset details and related items in one pane, saving valuable time and increasing productivity.
“IT Glue is awesome! By having assets broken down into core and flexible assets, you automatically have things clearly organized for you from the get-go,” said Chris Donathan, the Technical Manager at RunBiz. He is responsible for various tasks such as security processes, operational standards, documentation management and more.
In addition to IT Glue, RunBiz also uses MyGlue, Network Glue and myITprocess to further streamline its business operations.
He added, “In addition, our customers can also maintain a list of their assets. Our manufacturing customers have the option of maintaining the warranty information and serial numbers of their equipment. This makes it easy for our customers to access information. Moreover, this enables us to have all our clients’ information up to date and easily accessible.”