IT Glue proved to be the right solution for Maven’s documentation requirements. The company’s consultant, Michael Korting, had previously worked with another MSP, where he became familiar with IT Glue. Once he joined Maven, IT Glue was his first ask. Being familiar with IT Glue, Michael flew through the implementation quickly and showed his team members how to set up IT Glue.
Michael stated, “The IT Glue Knowledge Base and Academy are well documented. It clearly describes to the team here what needs to be done, how to do it and the best practices. So, this helped with how quickly we did the implementation. The setup was very easy. We started with SSO and then proceeded with our integrations, including Microsoft 365, Meraki and Intune. Maven is also getting ready to set up the VSA integration as well.”