Working with IT Glue’s API proved easy for Elliot. “You start by asking yourself if you can get the information you want. If you can, then you see if you can match it in IT Glue with a flexible asset. If not, you build the flexible asset. Once that’s done, the actual implementation is straightforward.”
(Protip: Even API noobs can get the hang of building integrations quickly, using our Knowledge Base tutorials).
The result – a lean, efficient MSP that brings multiple competitive advantages to every sales call. The amount of automation makes it easier to promise customers things that other MSPs simply cannot match, and that makes it easier for GCITS to stand out in a competitive marketplace. The emphasis on automation is, based on everything we know about the MSP space, the way of the future.
As a huge IT Glue fan, Elliot does a lot of work involving our API, which we then love to share on our social media feeds. That being said, there’s so much more that he does that any forward-thinking MSP can benefit from, so we cannot recommend strongly enough that you follow Elliot’s work on the GCITS blog and on LinkedIn.