Gold Coast IT Support (GCITS) made a name for itself by developing a script to sync Office 365 tenant info into IT Glue. We sat down with developer Elliot Munro to discuss the role of automation at GCITS and how the company uses IT Glue’s API to increase automated documentation.
“We automate because we have to. In order to deliver the level of service that we’re selling, and to implement the policies we offer across all customers, we have to automate.”
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