What’s New in IT Glue

BY IT GLUE | November 17, 2021

As part of our innovation efforts, we keep updating IT Glue with new features that can bring major benefits to our users. In the last few months, we have launched several new features to help our clients document their IT environments more efficiently. Let’s check out the highlights of these product launches in this short read.

Browser Extensions

The password auto-fill browser extension comes with a lot of great features that can help users make the most of their documentation. This feature helps store your passwords securely without requiring you to remember your password every time. In addition to secure password storage and creation, this extension also allows you to access any item in IT Glue as long as you are logged in to the browser extension.

Unknown Device Notification

The Unknown Device Notification feature helps you get a list of unknown devices that haven’t previously been discovered or documented in IT Glue. Your technicians can use this information to review these devices to match or create new documentation in IT Glue. This way, your team will always have the most up-to-date information on the devices they are working on for your clients.

Custom Role Setting

With the Custom Role Setting, you can add additional granularity about who on your team can complete Network Glue administrative tasks — the ability to deploy a collector and match or create new devices and contacts based on Network Glue information. This helps ensure network security.

IP Access Control

The threats to data have increased exponentially in recent days. The IP Access Control feature helps you boost security by limiting IT Glue access to a specified list of IP addresses. By restricting login attempts from untrusted sources, you can fortify your IT security and protect your valuable data.

API Endpoint for Activity Logs

The API Endpoint for Activity Logs helps push the IT Glue activity logs automatically to your preferred Security Information and Event Management (SIEM) solution so you can unify activity logs from many applications into one place. This enables better visibility across your infrastructure.

myITchecklist™ – Security Checklist Template

myITchecklist™ is an out-of-the-box checklist in IT Glue that IT professionals can use to secure their documents, passwords and applications. With these checklists, you don’t have to worry about whether the right controls are enabled in your system.

IT Glue continues to innovate its security features, and these new features stand testament to that. With every new feature, we reaffirm our commitment to secure documentation and data privacy.

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