January’s here and it’s time to get started meeting your goals. According to the Service Leadership Index®, in Q3-2017 the top quartile MSPs earned 14.8% profit. Yet median MSPs earned only about half that and grew less than half as fast. You’ve probably seen this in your neck of the woods. There’s consolidation to create mega-MSPs, there’s niche players, and then there’s that pack in the middle looking for an edge.
The best way to get to that top quartile – and stay there – is to benchmark against what those top MSPs are doing differently. The top performers are using “big levers” to reduce labor costs while delivering an excellent customer experience to drive growth. Learn all about these “big levers” in the MSP business, in this compelling and actionable discussion in a new webcast with Paul Dippell, CEO of Service Leadership, Inc. and Chris Day, CEO of IT Glue.
2018 is the year to get to the next level. Don’t miss this chance to learn how the industry leaders are doing it.