IT Glue Releases Ninja RMM Integration

BY IT GLUE | August 08, 2016

We are excited to announce the integration of IT Glue™ with the Remote Monitoring & Management (RMM) tool Ninja RMM.

IT Glue and Ninja RMM

With our new Ninja RMM integration, you can access useful asset information including memory, disk, CPU, and more directly into IT Glue. This allows the information to be easily linked with other structured and procedural documentation within IT Glue. It can optionally be overlaid with the content of your Professional Service Automation (PSA) tool.

The integration will provide a number of benefits:

  • Rich configuration data including: CPU, memory, disk usage, last reboot, etc.
  • Near real-time information that’s always accurate
  • Eliminates the need to enter configuration data manually — simply bulk create
  • Minimize downtime by reducing the time it takes to troubleshoot problems
  • Enhanced team performance by having even more data in one place

About Ninja

Ninja has made a commitment to be the most powerful RMM in the marketplace, with the absolute best user experience and integrating with products users love. The Ninja platform is the result of feedback from thousands of MSPs and the collaboration with product management teams of users’ major vendors. This next-generation platform has a community-driven product management process, all packaged with a reasonable price tag.

The goals of Ninja MSP are:

  • Reduce RMM training time for MSP technicians to zero
  • Achieve one-click deployment, provisioning, licensing of all products you use
  • Find and resolve problems in seconds, not hours
  • Provide next-generation features that users need and have never seen in a RMM
  • Give customers outstanding support, fair pricing, and a truly customer-driven roadmap

RMM integrations in IT Glue

Did you miss out on our previous RMM release notifications? No problem, here is a recap: RMM integrations are available to partners on all plans. To date we have launched integration with the following RMM platforms: LabTechKaseya VSAN-centralMAXAEM, and of course Ninja RMM.

Any questions? We would love to hear from you.

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