IT Glue Dominates Industry Awards: The Trusted Choice for IT Documentation

At IT Glue, we’re proud to share the recent accolades that highlight our commitment to delivering exceptional value, functionality and innovation. These achievements reflect the trust our customers place in us and our mission to provide IT professionals and MSPs with intelligent, unified documentation solutions.

G2 Winter 2025 badges: Recognizing excellence across the board

IT Glue earned numerous top rankings in G2’s Winter 2025 reports, showcasing our dedication to user satisfaction and market leadership:

No. 1 rankings

• Password Manager category, Enterprise segment:
  • No. 1 for File Storage
  • No. 1 for Two-Factor Authentication
  • No. 1 for Pricing Competitiveness
  • No. 1 for Ease of Use
• Standard Operating Procedures category:
  • No. 1 for User Satisfaction (Overall segment)
  • No. 1 for User Satisfaction (Small-Business segment)
  • No. 1 for User Satisfaction (Mid-Market segment)
  • No. 1 for User Satisfaction (Enterprise segment)

Leader badges

The prestigious Leader badge, awarded for high rankings in customer satisfaction and market presence, was earned in:

• Standard Operating Procedures
• Knowledge Management
• Password Managers
• Knowledge Base
• Regional categories, including EMEA, Europe, Asia Pacific, Canada and the United Kingdom, across Password Managers, Knowledge Management, Knowledge Base and Standard Operating Procedures.

Recognized by Capterra for outstanding value and functionality

IT Glue was also highlighted in Capterra’s Document Management Price Comparison Guide, underscoring our value-packed solutions for MSPs and IT professionals.

Top ratings include:

• Value for Money: 4.5/5
• Functionality: 4.5/5
• Overall Rating: 4.6/5

Check out the grid below to see how IT Glue ranks alongside other top document management software solutions in terms of value for money and functionality:

Additionally, key IT Glue features recognized by Capterra include:

• Unlimited organizations, documentation and client accounts
• Domain and SSL certificate tracking
• Access, audit and version control for secure, up-to-date documentation

IT Operations & Management Company of the Year

In addition to our product-specific awards, IT Glue was named IT Operations & Management Company of the Year at the 2024 SDC Awards. This recognition underscores our commitment to shaping the future of IT management with innovative solutions designed for scalability, security and efficiency.

Why IT Glue?

By choosing IT Glue, MSPs and IT professionals gain:

• Simplified and secure documentation with centralized access to critical information.
• Streamlined processes that reduce tool sprawl with a unified platform.
• Enhanced team efficiency through intelligent integrations and automation tools.

Schedule a demo today and discover why IT Glue is the trusted choice for thousands of IT professionals worldwide.

Share your feedback and learn more

If you’re already an IT Glue customer, we’d love to hear from you. Leave a review on G2 or Capterra to share your experience and help others discover the benefits of streamlined IT documentation.