IT Glue™ announced an integration with N-central by SolarWinds N-able a leading Remote Monitoring and Management (RMM) tool in the Managed Service Providers (MSP) industry.
As the leading IT documentation platform for MSPs and IT Service Providers (ITSPs) globally, IT Glue continues its rapid expansion in the MSP market with this seamless integration.
“We have seen increasing demand across our partner base for an integration with N-central, and we’re pleased to join forces with SolarWinds N-able to deliver a world-class documentation experience to their customers”, said Chris Day, CEO of IT Glue.
“Having real-time access to the data and documentation MSPs need to make informed
decisions and proactively manage a client’s network is critical to success,” said Derik Belair, VP of Marketing and Business Development, SolarWinds N-able. “This new integration with IT Glue makes it easier for our channel partners to deliver exceptional service and value by bringing together all the information they need on one screen.”
N-central integration improves efficiency
N-central customers will now be able to take advantage of near real-time asset information in their IT Glue documentation, including CPU, disk and memory information. With this integration, N-central customers will also be able to directly view documentation details in IT Glue from within N-central, further increasing the efficiency of their teams, with or without a Professional Service Automation (PSA) tool.
The RMM integration feature will be enabled on a rolling basis for existing partners who have multiple data sources in their plan, and for all new partners moving forward. Click here for details of the plans. Stay tuned as we are releasing additional capabilities to the integration in the coming months.
Visit IT Glue and N-central in Sydney and Nashville
This year IT Glue will be presenting on May 9th, 2016 at the SolarWinds N-able ANZ user conference in Sydney, Australia as well as speaking at SolarWinds N-able pre-day event for the Datto’s DattoCon 16 on June 20th in Nashville, TN.