IT Glue Announces Integration with LabTech

BY IT GLUE | May 03, 2016

IT Glue™ announced its integration with LabTech by ConnectWise, one of the fastest growing Remote Monitoring and Management (RMM) platforms in the Managed Service Providers (MSP) industry.

Labtech + IT Glue: Better together

With the IT Glue integration LabTech customers will be able to leverage available near real-time information, including CPU, memory and disk, to enhance their network documentation directly within IT Glue. This allows information to be easily linked with other structural and procedural documentation within IT Glue. It can optionally be overlaid with the content of a Professional Service Automation (PSA) tool, such as ConnectWise. Most importantly, thought there is no longer a requirement for a PSA tool to take full advantage of IT Glue’s documentation platform.

“We are excited to release this integration for hundreds of our partners and prospects who have been patiently waiting for this release,” said Chris Day, CEO of IT Glue. “We will now be able to deliver a seamless experience for LabTech customers, as well as customers leveraging both LabTech and ConnectWise with our multiple data sources option in their plan.” Click here for details of the plans

The RMM integration feature will be enabled on a rolling basis for existing partners, and for all new partners moving forward. Stay tuned as we are add additional capabilities to the integration in the coming months.

Learn more about LabTech + IT Glue together

IT Glue is a Platinum sponsor of the upcoming LabTech Automation Nation 2016 event on June 20th, 2016 in Orlando, FL, where the integration will be showcased for all attendees. IT Glue will also be sponsoring ConnectWise’s IT Nation 2016, one of the largest industry events, in November in Orlando, FL.

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