Introducing Password SafeShare: A New Standard in Secure Credential Sharing

Sharing passwords is often necessary in IT environments, but it’s also one of the most common sources of risk. Whether you’re giving temporary access to a vendor, onboarding a new employee or helping a user get back into their account, credentials need to be shared quickly and securely. Unfortunately, many teams still rely on insecure methods like email, chat or screenshots, which can lead to data exposure, audit issues and unnecessary frustration.

IT Glue is changing that. With Password SafeShare, we’re introducing a smarter, safer and more controlled way to share credentials — built specifically for the workflows of modern IT teams.

What is Password SafeShare?

Password SafeShare empowers IT Glue users to securely share read-only passwords (non-Vaulted) with third parties without sacrificing control or security. It works seamlessly across email, help desk tickets, documentation and daily IT operations.

Unlike basic sharing tools that mimic consumer password managers, Password SafeShare is built on zero-trust principles, combining enterprise-grade security with the flexibility your team needs.

What sets Password SafeShare apart

Many platforms offer basic password sharing, but they often overlook critical protections. IT Glue’s Password SafeShare stands apart by adding multiple layers of control and accountability:

• MFA-validated access: Recipients verify identity via email authentication — no phone number required.
• Time-based and one-time access: With automatic deletion, set passwords to expire after a specific time or after a single view.
• Audit-friendly tracking: IP tracking and view counters ensure full visibility for compliance.
• Granular permission settings: Designate passwords as non-shareable to retain tight control.
• No device storage: Credentials are not stored on the recipient’s device after viewing.

Other tools might let you share passwords, but without expiration, identity validation or auditability, the risk remains high. Password SafeShare offers a more secure and scalable approach.

Built for real-world IT use cases

Password SafeShare was developed to solve real-world IT challenges, not just check a feature box. It supports a range of use cases, including:

• Temporary vendor access: Avoid giving full system access. Send an expiring password link with visibility into when and where it was viewed.
• New user onboarding: Securely deliver initial credentials before individual accounts are fully set up. Links self-destruct after one-time use.
• Password resets and lockouts: Share temporary credentials when users are locked out, with links that expire automatically after use.
• Help desk integration: Technicians can embed temporary links directly into tickets, eliminating risky copy/paste methods.
• Account setup and recovery: Send credentials for new or reset accounts in a controlled, trackable and time-limited way.

Why this matters for IT professionals

Password SafeShare eliminates the need for third-party sharing tools that operate outside your documentation ecosystem. You gain a unified platform for password sharing, with the security controls and auditing capabilities that IT teams demand.

With this addition, IT Glue now delivers an even more complete password management experience. While competitors offer a basic version of password sharing, they lack key features like multifactor authentication, time-bound access and audit trails. Password SafeShare was intentionally delayed so we could go further, adding the security features that truly matter for IT professionals.

While other platforms may offer links that never expire or allow unrestricted reshares, Password SafeShare provides a much more secure, responsible way to handle sensitive information. It’s built to scale with your business and support your operational maturity.

Finally: Password sharing that meets IT standards

Password sharing doesn’t have to be risky or cumbersome. With IT Glue’s Password SafeShare, it becomes secure, streamlined and suited to the real needs of IT teams. Start sharing credentials with control, confidence and accountability.

Learn more about Password SafeShare in our Knowledge Base article or get a free demo of the feature today.