Introducing IT Glue’s Integration With Datto Endpoint Backup for PCs

At IT Glue, we continue to evolve our platform to provide the best possible tools for managing and safeguarding your IT environment. Over the past year, we’ve integrated with Datto SaaS Protection, offering user-level protection for platforms like Microsoft 365 and Google Workspace, and Datto BCDR, delivering server-level backup protection to ensure business continuity. Today, we’re thrilled to announce the latest addition to our suite of integrations: Datto Endpoint Backup for PCs.

This powerful new feature provides IT teams with comprehensive visibility into their endpoint backups, reducing downtime and helping to keep data protected and easily restorable. Along with Datto SaaS Protection and Datto BCDR, the Datto Endpoint Backup integration creates a complete backup documentation solution within IT Glue. This ensures your environment is protected and running smoothly, no matter the circumstances.

Reduce downtime by troubleshooting faster

When backups fail, the ability to quickly troubleshoot the issue is critical to minimizing downtime. With IT Glue’s new Datto Endpoint Backup integration, your team can now access vital endpoint backup details alongside existing endpoint information from your PSA, RMM and network monitoring tools — all within one pane of glass. Having everything in one place allows your technicians to spot and resolve backup issues faster, even though backup platforms are not accessed daily.

Key benefits include:

• Single view: Easily check the last backup time, backup status, total protected volume and screenshot verification from one interface.
• Integrity validation: Instantly validate the backup integrity with a screenshot and timestamp to confirm that the backup is bootable.
• Historical backup summary: Access the last 10 backups at a glance to ensure continuous success and gain peace of mind with a full backup history.

By bringing endpoint backup information into IT Glue’s documentation platform, your team can troubleshoot faster, resolve issues more efficiently and minimize downtime when backup problems arise.

Compliance and maintenance of endpoints through audits and reporting

Endpoint maintenance and compliance are essential for managing a secure IT infrastructure. With the Datto Endpoint Backup integration, IT Glue enhances your ability to perform thorough audits and generate reports across all client endpoints. IT teams can now have a holistic understanding of backup health throughout their entire client base and can perform global exports for comprehensive backup status reporting.

From the organizational list view, you can:

• Seamlessly audit endpoint backup statuses, protected volumes and subscription statuses.
• Easily identify any gaps in backup coverage across your clients, ensuring proactive maintenance and compliance.

This integration ensures that you can maintain a consistent backup strategy across all endpoints, keeping your clients’ data protected and their systems secure.

Unlock complete confidence in endpoint backup management

With the Datto Endpoint Backup integration for PCs, IT Glue empowers IT teams to troubleshoot and maintain their endpoints with greater confidence. Having readily available backup details ensures that your data is always secure, and any issues can be swiftly addressed. This integration is another step toward making IT Glue a comprehensive platform for managing and protecting your IT environment.

For a step-by-step guide on setting up the Datto Endpoint Backup integration, visit our Knowledge Base article.

Ready to see IT Glue’s powerful documentation in action? Get a demo now.