New GlueX Speakers Announced!

You come to GlueX to hear from the industry experts themselves. You leave ready to implement the tools and strategies you’ve gained from those two full days the minute you’re back in the office. Now don’t get me wrong, GlueX has a ton of other exceptional perks (like unreal parties, endless network opportunities, and the stunning Phoenician venue), but a massive part of why you’re attending is because you want your MSP to be one of the best. We’re building the event that helps you do just that.

Whether you’re attending a keynote, breakout session, or workshop, you’ll be engaging with some of the industry’s foremost thought leaders, soaking up actionable strategies that allow you to improve your business. So which industry experts can you expect to see, and what can you expect to learn? Our second round of speakers have been announced and it’s a group of heavy-hitters you’re not going to want to miss.

	Mark Copeman Author of Helpdesk Habits and Co-Founder, Customer Thermometer Helpdesk Habits – Tiny Change, Massive Impact Put the ‘human’ back into your business. Mark Copeman’s breakout session will offer a variety of new habits that you can create to turn your customer-facing teams into Helpdesk Superheroes.
	Michael France Managing Partner and COO, Taylor Business Group A CEO’s Journey from Inception to Exit As a business grows from a sole proprietorship to a large-scale IT service provider, changes are inevitable. What are these changes and how are they reflected within your business? Michael France will tackle it all.
	Rex Frank President and CEO, Sea-Level Operations The Service Executive’s Operational Journey
	Charles Henson & Todd Kane Managing Partner, Nashville Computer | President, Evolved Management Consulting Next Gen MSP Talent & Client Acquisition From next-generation employees to next-generation clients, there’s a lot of changes in the industry you have to keep up with. Join Charles Henson & Todd Kane to learn best practices in attracting and retaining both next-gen employees and clients.
	Peter Melby CEO, Greystone Technology (Not So) Common Sense Security Sure, security practices should be common sense. But are they? Peter Melby’s breakout will shed light on the fear and uncertainty that character the cybersecurity space, the conversation this fear has prompted, and the actions businesses need to start taking.
	James Ratcliff Founder and Managing Director, Ratcliff IT Going from an MSP to MSSP There’s no better way to learn how you can transition from MSP to MSSP, than from someone who’s completed the transition themself. James Ratcliff will highlight key strategies regarding both how this shift will allow you to overcome specific cybersecurity challenges, and how you can get started.
	Ronny Tunfjord IT Automation Expert, Upstream AB 2-Part Automation Workshop Ready to brush up on your automation skills? Upstream AB’s Ronny Tunfjord is joining forces with IT Glue’s CTO, Nadir Merchant, for a 2-part automation workshop that will give you the tools you need to start leveraging the power of automation in your MSP.
	Chris Wiser Founder and CEO, The Wiser Agency Using LinkedIn to Drive Leads to Your MSP You don’t have to break the bank in order to drive new leads to your MSP. Chris Wiser does a detailed walkthrough in this implementation workshop on LinkedIn. You’ll leave this session with a complete marketing campaign with plans, processes, and deliverables to crush your lead gen using LinkedIn.

… And that’s not all! Stay tuned for more speakers that are still to come, including an incredible expert panel we’re putting together to discuss XaaS and the Future of IT. You can catch more presentation details on our agenda, but in the meantime, why not secure your spot for the can’t-miss MSP event of the year?

Get Your GlueX Ticket Today!

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