Best Practices to Detox Your Clients’ IT Environments

BY IT GLUE | September 29, 2021

Managing security threats in today’s digital world starts with decluttering IT environments to ensure better visibility into networks. Cluttered networks are often targeted by hackers since they are easy to breach. Such networks also make it hard to find the source of the issue and contain it before it spreads. If you are an MSP looking to secure your clients’ IT environments, you need to first make sure everything is in order.

Besides preventing security threats, clean networks also make life easy for technicians who work on them. In this blog, we’ll discuss some of the best practices you can incorporate to detox your clients’ IT environments and ensure better security.

Simple Steps to Detox Your IT Environments

Here is a list of best practices you can incorporate to declutter and detox the IT environments you manage.

1. Kick Employee Bad Habits

While your employees will always be at the frontline of any security measures you incorporate, they could also open the doors to various security threats. You need to constantly monitor your employee practices regarding passwords, file management, adherence to security measures, etc. Poor security hygiene regarding these activities can put your clients’ valuable data at risk.

To prevent this, you need to incorporate strong security policies and training regarding password management and other security measures. With a list of clear do’s and don’ts in your IT security policy, you can contain and eliminate threats originating from your employees.

2. Document Security Control and Processes

You must document the security controls and processes you incorporate to ensure consistency in your measures against security threats. Moreover, clear documentation practices can help you recover quickly from a breach. When everyone knows what to do following a breach, you can easily contain the threat and minimize its impact.

You can create an incident response plan with a clear outline of what constitutes a breach and how to respond to it. By sharing this plan with your team, you can boost security and prevent confusion. Your security controls should also have a plan to identify and disable inactive accounts.

3. Invest in Secure Solutions

Global losses from cyberthreats topped $1 trillion in 2020 and is likely to jump to $6 trillion in 2021 according to cybersecurity ventures. With threats lurking in every corner, cybersecurity cannot be an afterthought. It should be ingrained into an MSP’s culture. Everything from RMM solutions to documentation tools should be chosen with security in mind. If you fail to invest in the necessary solutions and tools, your clients could face major financial losses due to security breaches.

Integration is another key factor you must consider when choosing software solutions. In complex IT environments, disparate tools create clutter by creating information silos. You need to bring everything together in a comprehensive platform and ensure a secure, clutter-free environment.

4. Document Your Network Devices

Network security is another key factor in ensuring a trouble-free IT environment. Hence, every device in your network should be documented without fail. Even the hidden devices need to be identified and secured from internal and external threats.

In today’s remote and hybrid work environments, there is a possibility of unknown devices connecting to your corporate account, and you may not even know until it’s too late. This can make your entire corporate IT environment vulnerable. Use a robust documentation tool to automate device discovery, network documentation, billing and more. This can help keep all your network devices in check.

5. Review Data Organization and Storage

In today’s world, data is the lifeline of any organization. Your clients rely on their valuable data to make timely decisions and operate seamlessly. You can use an automated documentation tool to fix naming and structural issues in your data, remove duplicate content, identify missing data and validate available data.

Your security processes should also have guidelines to remove redundant data in your PSA. Create controls to regularly review your data management policies to identify and remove cluttered data. This helps you avoid time and wastage of money when dealing with out-of-date or dirty data.

Detox Your IT Environment With IT Glue

IT Glue is a leading, cloud-based software company that understands the significance of IT security in today’s remote and hybrid work environments. Our SOC 2-compliant documentation platform along with our password management solution and network documentation solution can help you detox your clients’ IT environments and enhance your overall security posture.

To learn more about how IT Glue can help detox your clients’ IT environments, request a demo.

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