Announcing the 2019 IT Glue Global MSP Benchmark Survey

By |2019-04-02T15:39:30-07:00April 2nd, 2019|
  • Global MSP Benchmark Survey

Calling all MSPs!

It’s that exciting time of year again! We’re officially kicking off IT Glue’s second annual Global MSP Benchmark Survey. This is your opportunity to learn more about the state of the industry, what your competitors are up to, and have a chance to win some fantastic prizes.

The survey covers a wide range of topics surrounding the ins and outs of running a managed service provider (MSP) business which we then formulate into a comprehensive report on the state of the industry. Last year’s survey took most respondents between 10-15 minutes to fill out, making this an incredibly small investment for what you get in return.

All MSPs who complete the survey will receive first dibs on the Survey Report. Last year’s Global MSP Benchmark Report proved to be packed with valuable business intelligence. To put it in perspective, when some of these findings were presented at our user conference last year, some of the findings raised eyebrows even among the Panel of Titans. You’re not just getting front-row access to any old report – this one tells you things you won’t learn anywhere else.

Last year, one of the key focal points of our survey was to determine what the top-performing MSPs look like, and what the traits are in their business. This year, we’ll be building on the different concepts we explored, with an eye for identifying the way that the best MSPs in the business – the benchmark MSPs – run their business both at the strategic level and at the operational level.

In addition to this valuable business intelligence, MSPs who complete the survey will be eligible for a prize draw. The top prize this year is one of two $1000 Amazon gift cards, with one of six $500 Amazon gift cards available as well, because it’s awesome to do stuff like that.

The survey is only going to be up and running for a limited time, so get started now!

Take the Survey Now!


IT Glue is a documentation platform aimed at IT professionals. Information is imported from PSA, RMM and other tools into IT Glue, where it is organized for ease of access. Document both hardware and software using automated processes to reduce the time it takes to onboard new clients. LucidChart and Word integrations help you document processes and documents as well. With relationship mapping and a robust search, your team will reduce the amount of time they waste looking for information by 50% or more.

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