IT Glue for MSP
The only SOC 2 Type II award-winning IT Documentation solution that you can trust. Find, track, and know everything.
IT Glue is helping us to organize our data better. ITGlue claims to be a documentation platform, and it is, but is really so much more. Their design and methodology makes organization of information much easier to find, much simpler to input, and puts your team in the mode of WANTING to document rather than run from it. This tool will help our company be more efficient and more helpful to our customers.
Before IT Glue, we had documentation spread through SharePoint, LastPass, OneNote, OneDrive, and emails. This increased the areas of documentation we need to gather for a client. With IT Glue, it’s a one stop sho for client documentation, and it’s so easy to use.
A critical component to documentation is tracking changes, updates and deletions. Not only does IT Glue provide a more efficient and effective way of consolidating and structuring our documentation, but provides comprehensive audit trails with full access revision histories. I love everything about IT Glue, including its ease-of-use interface, built-in templates, best practices, universal search and the integration with our PSA and our RMM. It has been a game-changer. IT Glue has significantly reduced our onboarding times and streamlined our processes.
Time waste is costing your business
Time is money. Cut time waste by 50% and ensure consistent service delivery by structuring and consolidating your IT documentation across all clients.
Service your clients with confidence and speed
Everything you need to know is just a click away . Easily define relationships so you have everything at your fingertips. Even if you have just joined the company or been with it forever, the relationship allows you to service your clients confidently.
Scale your business effortlessly
Speed up technician onboarding by 30% with zero ramp-up time and knowledge-level elevation across the entire team.
Protect your most valuable data
Your data is your most valuable asset. Secure your world with host-proof hosting, MFA, SSO, IP access control and more, all within a SOC-2 Type II compliant solution.
Securely access and share passwords with ease
Store and access all passwords securely and easily, including shared administrative logins with one-time password generator, role-based permissions and enterprise-grade security.
Collaborate with your clients securely
Capitalize on a new revenue stream, guarantee password security for your clients, streamline two-way communications and build trust through documentation transparency.
Blind spots put your clients and business at risk
Discover and automatically document unmanaged and virtual assets as well as Active Directory and Azure AD users seamlessly.
Always be in control of your data with instant access
Always have access to your data with automated account backup, mobile app and Chrome Extension.
Connect with the tools you already use
Don’t just take our word for it. See how next-gen MSPs are using IT Glue.
Dechra Pharmaceuticals
Dechra Pharmaceuticals is a global specialist in veterinary pharmaceuticals and related products. Their expertise is in the development, manufacture, marketing and sale of high-quality products exclusively for veterinarians worldwide. Dechra Pharmaceuticals was formed in 1997 and its focus is on sustainable improvement of global animal health and welfare.
