Have you ever used your documentation as a competitive advantage in your sales and marketing strategies? Now’s your opportunity. In fact, what characterizes best-in-class MSPs is the ability to recognize the power documentation wields in all areas of their business.
How do you set your MSP apart from the rest? For starters, great documentation. In fact, our recent Global MSP Benchmark Report revealed that the Golden Quintile of MSPs are characterized by a dedication to documentation and automation in order to free up time spent on mundane or routine tasks. With all of that time savings, MSPs can instead focus on scale.