Do your clients see you as a strategic resource or just another line item?
One of the distinguishing features of top-performing MSPs is they have a repeatable process to become absolutely integral to their clients’ businesses. Every MSP believes they are a trusted advisor, but their processes and results say otherwise. In order to be truly indispensable to your clients, you need to have your own processes locked in.
With exceptional documentation ensuring operations are consistently up to par, you’ll not only be able to demonstrate your success to your clients, but you’ll be equipped to help inform and improve their own processes.TruMethods President, Gary Pica and IT Glue’s Director of Partner Success Tom Sopwith are teaming up for a webinar that will challenge your beliefs on what it means for your MSP to deliver a true vCIO process. During this webinar you will learn:
- How to engage business leaders in your process
- How to demonstrate incredible value to your customers in just one meeting
- How to prepare for QBRs (Quarterly Business Reviews)
- Key vCIO activity and result metrics