Welcome to the second webinar of the ‘Technician’s Waste Not, Want Not’ three-part webinar series where we unravel the common hurdles and barriers technicians face during their day-to-day activities. We reveal the burdens they face and provide solutions to enable them rather than daunt them further!
Properly managed IT workflows are key to your business’ success. So, you must ensure that there is no resource scarcity, poor management, or lack of technology and automation impeding the workflow. If you don’t, your team’s efficiency and your business’ growth will slump.
You’ll learn how to:
- Ensure consistent service delivery with process management
- Use checklists for documentation and compliance
- Streamline recurring processes and procedures with checklists
- Leverage industry best practices to design checklists that fit your organisation’s goals
- Run processes as collaborative workflows between employees and clients