MSP How To #9 – Get your whole team documenting in minutes!
Watch the MSP How To Series where we deliver 20-minute bitesize sessions to demonstrate how IT Glue can help you quickly resolve common MSP issues and overcome efficiency-draining barriers.
So far, we’ve discussed how to document. Now let’s talk about why it works for anyone picking it up.
The webinar will cover:
- Customising the sidebar; why this works and how it changes the company culture that betters the documentation practices.
- Adding commonly sought-after device types like Firewalls and Servers to the sidebar, for quickly getting to that all-important device.
- Whether you’re viewing these on your computer or going back to a customer’s site and accessing it from your phone, it will all be the same.
The session will guide you through the following features:
- Sidebar Standardisation
- Device Filters
- Same with Phone & Tablet