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With MSPs being targeted, you have now become a risk to your clients. As an MSP, part of your responsibility to your clients is taking steps to safeguard their security, so you need to see yourself as a risk in order to act accordingly. This includes making sure you and your clients are protected financially to ensure long-term success. Because of this, cyber insurance claims are becoming a part of everyday life. Join our two-part Cyber Security Masterclass with Leia Shilobod, CEO, InTech Solutions, Inc. for actionable guidance on how to develop your security processes, policies and tech stack to support your security and compliance efforts, and ensure your cyber insurance claims are not denied.

The move to remote or hybrid work environments has affected businesses in a whole new way by resulting in miscommunication, reduced collaboration and knowledge gaps. This has created more room for mistakes and decreased productivity and efficiency across teams. Proper documentation offers the best solution to overcome all these challenges. Documentation may seem overwhelming at first. However, by building a culture of documentation in your business, you can operate efficiently and proactively.

Do you know where all your information is located? If your answer is yes, you’re one of the lucky ones. In most organisations, important information is spread across many silos. This makes it extremely difficult to find key information when you need it. In fact, IT workers spend about 20% of their time on average looking for necessary information. Bad documentation can hold your IT team back! If you’re experiencing these issues you’ll already be aware of them, but you may not be aware of what the root cause is. IT environments are complicated beasts that can be a challenge to tame. Join an insightful session for actionable guidance on how to break down silos of IT knowledge.