You understand the value of documentation and you can’t wait to get a new documentation solution up and running. But you have to convince others in the company before you can do this.
The ROI question can be quite daunting because a lot of people tend to think of ROI in direct terms. Direct ROI is the easy-to-measure items. Indirect ROI, on the other hand, is trickier. Much of it comes down to opportunity cost. In other words, if you’re saving time, what else could you be doing with that time that adds value to the organization?
Download this guide today and learn how to quantify the benefits of investing in documentation, including:
- Improved technician efficiency
- Better adherence to compliance standards
- Lower cybersecurity insurance premiums
- Indirect benefits (i.e., other IT projects you can tackle with the time you’ll save).
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