EMEA Panel Session Webinar

EMEA Panel Session Webinar


Join our digital panel session and find out How IT Glue Accelerates the Growth of MSPs. We will be joined by James Ratcliff Managing Director at Ratcliff IT, and Malcolm Newdick Director at Riverbank IT Management, where they will discuss how IT Glue has fuelled the success of their MSPs and contributed to notable revenue growth.

Our panelists will discuss how IT Glue has helped to:

  • Transform the way their MSPs operate—moving from break-fix to fully managed services
  • Ease diversification within the business—for example, transitioning to an MSSP
  • Negotiate the difficulties in growing an MSP from a single person business to 20+ employees
  • Deliver real, measurable improvements to their bottom line

Speaker Bios

James Ratcliff, Managing Director, Ratcliff IT
James founded Ratcliff IT in 2001 and remains Managing Director, steering the strategic direction of the business. With nearly 20 years’ experience, James also continues to be involved in delivering major projects, as well as providing IT consultancy services to Ratcliff IT clients.

Malcom Newdick, Director, Riverbank IT Management
Malcolm has been working in IT since 1983 and is the director of Riverbank and its original founder. His main focus is on ensuring the business remains successful and managing a range of projects to help remove blocks or introduce new technologies. Malcolm is also a facilitator of IT Nation Evolve Peer Groups.

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