Discover how you can future-proof your business, all by transforming your MSP into an MSSP. The first webinar in our new series showcasing Special MSP Guests, welcomes James Ratcliff, Director at Ratcliff IT, and Alex Ford, Sales Director EMEA, who together will explain the MSSP transformation and the role IT Glue plays.
Tune in for 45 minutes to find out:
- Why and how James decided to transform his MSP into an MSSP
- The difference between your ‘MSP Mindset’ and your ‘Client’s Mindset”
- How to overcome MSP specific challenges with cybersecurity
- How IT Glue supports this transition and continues to aid in the delivery of MSSP services
Alex Ford, Sales Director EMEA
Alex Ford began working within the channel in 2009. He spent 3 years with Datto EMEA working with UK partners before then driving expansion across Europe. After Datto, Alex was one of the first members to join the rapidly growing IT Glue EMEA team in early 2017. His results-driven attitude and determination has led him to his current position leading IT Glue’s EMEA sales and driving consistent growth across the region.
James Ratcliff, Managing Director, Ratcliff IT
James founded Ratcliff IT in 2001 and remains Managing Director, steering the strategic direction of the business. With nearly 20 years’ experience, James also continues to be involved in delivering major projects, as well as providing IT consultancy services to Ratcliff IT clients.