September 23, 2019
Harry Brelsford and Kevin Hunter from NorthWest Digital News talk to IT Glue’s General Manager, Nadir Merchant.
September 23, 2019
Compelling keynote speaker David Robertson directly answers my questions about analytics and dog food. I formulated this line of questioning after he completed his business keynote at GlueX in Scottsdale, AZ. Here is the scoop on his keynote.
September 19, 2019
Connecting its documentation solution more closely with more products, especially from parent company Kaseya, and arming the system to act on the information it collects automatically are among the vendor’s highest long-term priorities.
In The News
IT Glue, like much of the industry, is heavily touting its open, platform-agnostic API. The company recently published an Open Platform Manifesto, penned by VP of product Luis Giraldo to expand on the ideal.
Vendors who provide services to RMM and PSA companies regularly announce new integrations with these vendors, and such announcements usually don’t reflect a larger purpose. This is one of the rare exceptions to that rule.
March 19, 2019
Is Your IT system knowledge stored in your IT person’s head?
A lock-out doesn’t need to be an act of commission; it can also be as simple and common as just one person holding… and losing… the keys to the “IT empire”. Some bad luck, a car crash or sudden illness, and that password living only in a single IT person’s head could be lost forever, says Gerhard Conradie, MD of Evolv Networks.
IT Glue announced today the highly anticipated release of deep ticket integrations with two of the most widely used PSA platforms by its partners, ConnectWise and Autotask.
March 11, 2019
IT Glue’s Open Platform Manifesto
IT Glue affirms its commitment to vendor neutrality, giving MSPs the freedom to choose the technology that best suits their needs.