Information sprawl is one thing, but the real root of TechSoft System’s challenge came down to getting buy-in from the team, something that just wasn’t happening for their previous solution. After coming across IT Glue, Benjamin Schneider tells us how they got their team on board with documentation.
“The biggest hurdle for getting buy-in at the ownership level was ‘what does this software get us that the other things don’t do?’ But we were able to sell our CEO on IT Glue in a couple of weeks, and it’s turned out great for him.”
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