Documentation Blog
Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.
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Why Compliance Matters: Opportunities and Challenges
Compliance is a lot more than just adhering to government rules and regulations. It indicates an organization’s commitment to protect its customers’ personal data and uphold business values. In this blog, we focus on the challenges and opportunities presented by the new data privacy regulations for 2021, and how you can ensure your business remains compliant.
Feature Release: IT Glue Ticketing Integration With BMS
MSPs and disparate tools do not go hand in hand. Thanks to our latest integration, all ticketing functions technicians can do within BMS can now be done within IT Glue. That's right, view, edit, resolve, and update tickets directly in IT Glue.
Compliance 101: The Future of Security and Compliance
IT teams are always at the forefront when it comes to battling security threats. By adding compliance and security to their services, they can truly become trusted partners of businesses. In this blog, we'll look at the significance of compliance regulations in the future workplace and how you can overcome common compliance hurdles.
Feature Release: Automated Recurring Account Export
We bring you the “Automated Recurring Account Export” feature, which ensures you have an up-to-date backup of your IT Glue data if and when the main application goes offline.
MyGlue New Features
As part of our development efforts, we’ve built some new security, collaboration and self-service features into the MyGlue roadmap. Here’s a glimpse of our latest additions and how you can get the most out of them.
Marketing Your MSP in the COVID-Recovery Era
Tailoring marketing strategies for the right audience and creating new marketing initiatives are imperative to ensure successful business growth for all MSPs. In this blog, we'll cover how you can do just that.
Return to Office Cybersecurity Preparations
The ongoing pandemic has brought in a new wave of cybercrimes as opportunistic criminals see this global catastrophe as a new opportunity to deliver their phishing emails. Although cyberthreats are inevitable in this digital world, you don’t always have to live in constant fear of them. With the right cybersecurity preparations, you can overcome various threats and significantly minimize the chance of security incidents in your clients’ organizations.
Scaling a Remote Workforce
In this blog, we will discuss some of the best practices and factors you need to consider when scaling your remote workforce.
IT Glue 2021 Global MSP Benchmark Report Key Findings
The fourth edition of our annual Global MSP Benchmark Report is here. Check out this year’s report as we bring you many exciting insights that range from client password management to the impact of COVID-19 on the MSP industry.
Announcing the IT Glue 2021 Global MSP Benchmark Report
We are thrilled to announce that the IT Glue 2021 Global MSP Benchmark Report is now live! It's packed with information on everything from the pandemic’s impact to where the MSP industry is headed. Be sure to download it now.
GlueX 2021: Day 2 Recap
For GlueX 2021 we brought out the big guns on Day 2 as we kicked things into high gear with our marquee speaker and adventurer, writer and television presenter par excellence, Bear Grylls. Check out all the exciting highlights including and slew of new product updates, impactful breakout sessions, and more!
GlueX 2021 Feature Releases
Our GlueX Product Update is an event that IT Glue partners look forward to every year to find out what new features are coming their way. And boy did we deliver this year! As the IT industry recovers from the impact of the COVID-19 pandemic, these goodies couldn’t have come at a better time. Here's a quick rundown of all the new features and how you can benefit from them.
GlueX 2021: Day 1 Recap
GlueX is always jam-packed with essential inspiration and insight to set you up for a killer year and it's no different this time around. In fact, we’ve kicked it up a notch to provide you with all the growth-focused energy you need to help your business escape the fetters of 2020’s complicated landscape and soar through 2021. Dive into our recap of the highlights of day one at GlueX 2021.
Proactive Measures for the Next Pandemic
To make your MSP more adept at surviving volatility, you will need a total business transformation. This article will help you get started and point you in the right direction.
