IT Glue Blog


Feature Release: Backup Coverage Report

The IT Glue Backup Coverage Report is an integration with Unitrends that enables a “set it and forget it” approach. IT Glue brings relevant backup information to your technicians’ workflow who then get the complete picture, making it easy to identify workstations and servers that are missing a backup. 


Feature Release: BMS Ticketing Inside IT Glue

The vision for the IT Glue - BMS integration is to optimize technician workflows. This is what we've believed all along at IT Glue, because we know that's how MSPs can do more with less, and we know that the financial benefits of increasing efficiency and organization can be pretty profound for MSPs.


Enterprise Fuel, Part 5: Security

Securing your MSP is Enterprise Fuel. You need people on your team to have secure access to the right things, and no access to the wrong things. IT Glue is the only enterprise-grade documentation solution. While built for MSPs of all sizes, we've invested heavily in security, and it shows through our Secure Documentation Checklist.


Enterprise Fuel, Part 3: Key Efficiency Investments

The MSP of 2021 and beyond isn't just a lifestyle business, it's a growth machine. The pandemic may have slowed business down a bit, even a lot in some sectors, but the broader trends towards increased technological dependence for business, and a lack of technical staff on the job market means that the demand for managed services will remain on an upward trajectory for the foreseeable future.


Enterprise Fuel, Part 2: Integrating New Acquisitions Easily

One of the easiest ways for a growth-minded MSP to meet its revenue targets - especially in an economic downturn - is through acquisitions. While it's a rare and glorious day to find a motivated seller who doesn't charge a premium over fair market value for the sale, the reality is that buyers almost always pay a premium.

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