Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

2021-12-22T10:34:00-08:00

Business Continuity: The Importance of Planning, Testing and Management

Businesses cannot afford any downtime in this competitive world. However, disruptions can happen at any time. Whether it's a supply chain disruption or a cybersecurity breach, businesses must show resilience in dealing with these issues in order to get back up and running quickly and efficiently. Without business continuity plans, you risk losing your business to competitors who can provide uninterrupted service to customers. Considering the significance of business continuity, it is important to understand various aspects of business continuity planning and make it a part of your business operations. In this blog, we'll explore everything business continuity entails and understand how it plays a critical role in developing a resilient business structure.

2021-12-22T10:32:39-08:00

MSP Year-in-Review: The Lowlights and Takeaways From 2021

The challenges that MSPs faced presented them with some unique learnings, and most importantly, helped them build strategies to ensure future growth. In this blog, we're going to shed some light on the challenges MSPs faced in 2021 and how the takeaways from these challenges can be used by MSPs to build operational resilience and ensure a better future.

2021-12-22T10:34:07-08:00

Document Collaboration: Drive Results With Real-Time Document Editing

Collaboration is the need of the hour in today’s business world. Business processes and workflows cannot afford any delays and bottlenecks in today’s environment just because someone does not have access to the right information. The best way to address this issue is through documentation collaboration. Considering the speed at which businesses operate today, collaboration can play a huge role in business productivity, profitability and growth. In this blog, we'll discuss how document collaboration works and why it is a critical factor in today’s competitive business world.

2021-12-15T09:27:12-08:00

MSP Year-in-Review: The Highlights of 2021

The year 2021 started with the COVID-19 pandemic still at its peak. As global businesses began embracing the remote work model, the tech landscape changed drastically. MSPs, as always, were at the vanguard of facilitating this change. While challenges existed in various aspects of technology and security, it was overall a great year that brought forth a lot of good in the MSP world. In this blog, we'll discuss the strategies and processes that yielded positive outcomes and resulted in growth and profitability for most MSPs.

2021-12-15T08:02:55-08:00

IT Glue Product Update – Q3

If you missed our Q3 product update and want to check out what our product and engineering team has been up to, here's a list of some of our recent releases. These are aimed at driving additional operational efficiency across your business by making knowledge acquisition and process execution a simple, secure and structured experience.

2022-01-07T10:50:40-08:00

Feature Release: Table of Contents

Documentation is all about boosting efficiency in your IT environment. When you have proper documentation, searching for critical information is a quick and painless process. What if we told you we made finding information even more convenient for you? Yes, our newly released “Table of Contents” is exactly for that purpose. With a focus on boosting efficiency, we have released this feature that helps you access critical information with so much ease. Let's check out what it is all about and how you can use it to your advantage.

2021-11-17T07:43:36-08:00

What’s New in IT Glue

In the last few months, we have launched several new features to help our clients document their IT environments more efficiently. Let’s check out the highlights of these product launches in this short read.

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