IT Glue Blog
Feature Release: Backup Coverage Report
The IT Glue Backup Coverage Report is an integration with Unitrends that enables a “set it and forget it” approach. IT Glue brings relevant backup information to your technicians’ workflow who then get the complete picture, making it easy to identify workstations and servers that are missing a backup.
Feature Release: Virtual Network Documentation
With this feature release, Network Glue now has the ability to automatically discover, document and diagram virtual components of networks for Hyper-V and VMware.
Feature Release: IT Glue in Fusion App
The core principle for IT Glue since day one was to increase the efficiency of IT teams by giving them the information they need, when and where they need it. We applied that same core principle when adding IT Glue to the Fusion app.
Feature Release: myITprocess Integration
The folks at myITprocess have just announced that they have built an integration with IT Glue, that will use IT Glue data as part of their reporting:
Feature Release: BMS Ticketing Inside IT Glue
The vision for the IT Glue - BMS integration is to optimize technician workflows. This is what we've believed all along at IT Glue, because we know that's how MSPs can do more with less, and we know that the financial benefits of increasing efficiency and organization can be pretty profound for MSPs.
Bill By User: Growing Your Revenue, By Supporting the Growth of Clients
Technology enables progress and innovation, and as the source of IT expertise, you have the knowledge and insight to support the growth of a client’s business, not just its day-to-day operations.
GlueX Speaker Announcement: No Longer Anonymous
The excitement is building as we draw closer to GlueX. Behind the scenes, the Glue Crew have pulled together a truly fantastic event. Not all virtual events are created equal, and we can promise you that GlueX will be the best virtual event experience you have this year.
Enterprise Fuel, Part 5: Security
Securing your MSP is Enterprise Fuel. You need people on your team to have secure access to the right things, and no access to the wrong things. IT Glue is the only enterprise-grade documentation solution. While built for MSPs of all sizes, we've invested heavily in security, and it shows through our Secure Documentation Checklist.
Enterprise Fuel, Part 4: Efficiency is Enterprise Fuel
Creating greater efficiency, especially in routine tasks, frees up some of your scarce resources to take on whatever work you want - including work that directly fuels growth.
Enterprise Fuel, Part 3: Key Efficiency Investments
The MSP of 2021 and beyond isn't just a lifestyle business, it's a growth machine. The pandemic may have slowed business down a bit, even a lot in some sectors, but the broader trends towards increased technological dependence for business, and a lack of technical staff on the job market means that the demand for managed services will remain on an upward trajectory for the foreseeable future.
Making Co-Managed IT Work
An increasing number of MSPs are finding themselves getting into the co-managed space. The economic rationale is fairly straightforward - the opportunity is growing.
Enterprise Fuel, Part 2: Integrating New Acquisitions Easily
One of the easiest ways for a growth-minded MSP to meet its revenue targets - especially in an economic downturn - is through acquisitions. While it's a rare and glorious day to find a motivated seller who doesn't charge a premium over fair market value for the sale, the reality is that buyers almost always pay a premium.
Enterprise Fuel, Part 1: The Virtuous Growth Cycle
It's a virtuous growth cycle - when you have better service at a lower price, you attract more clients. With more clients, you invest in better tools and processes, and build efficiencies that allow you to scale substantially.
Feature Release: One-Time Password (OTP) Generator
This feature streamlines the login process, and makes adhering to security protocols much easier.
