Feature Release: Mobile Flexible Assets
Being able to access information, and conduct business from your phone is increasingly important. To address this, based on the large number of requests we’ve received, we’re excited to be introducing Flexible Assets to the IT Glue mobile app.
Feature Release: Custom SSL Branding
One of our most requested features, Custom SSL Branding, allows for MSPs to share public documents with their clients securely.
How Automation is Changing the MSP Landscape
Automation isn’t just trendy tech anymore, it’s a necessity if you’re looking to scale your MSP. If you don’t start leveraging it now, you simply won’t be able to keep up.
Password Horror Stories: Special Halloween Edition
Halloween isn’t the only spooky thing that takes place every year. In fact, far more terrifying is what takes place every day, scrawled on sticky notes throughout your clients’ offices, or written in emails to their colleagues. That's right, Password Horror Stories.
Pricing and Packaging MyGlue
There are a few different options for pricing and packaging MyGlue. We cover the basics here to help you get started with deployment.
How MSPs can Leverage the Social Economy
Social interaction is the backbone of business. IT Glue has many of the same qualities and opportunities as other social technologies. For one, it’s an awesome way for team members to collaborate with one another.
MSP Sales: The Buyer’s Journey and How it Applies to You
Understanding the process your prospects take when deciding on your services comes down to a likely familiar term called the buyer’s journey. How much you understand this journey, and the role your MSP plays within it, will have a direct effect on your ability to sell.
Designing Flags in IT Glue
The power of the IT Glue Flags feature lies in how open-ended it is: you create and deploy flags however best suits your business.
How to Ensure Your Documentation is Disaster Ready
How you go about planning and preparing for these events can help dictate what kind of functionality you and your clients might have in their aftermath - at the very least, proper preparedness will ensure you still have access to crucial information.
MSP Sales: Get to Know Your Customers
Getting to know your customer isn’t just about sales, it’s about how you develop and position your offering - sales is made easier when your product meets your customers’ needs.
Using Flags + Workflows, Part 2
Flags and Workflows can be used to help onboard new clients, and to manage changes in signing authority. The key principles here are using Flags to kickstart a set of routine processes, and to ensure compliance standards are maintained.
IT Glue Announces New Pricing Structure
IT Glue announces a new pricing structure, with single seat Enterprise plan and a 90-day money back guarantee on new purchases.
#GlueCrew Stories: Amanda Luong
In this edition of #GlueCrew Stories, we introduce you to a member of our team who dedicates her time to helping build and shape IT Glue's superstar sales team. Meet Amanda Luong, our Director of Sales.
Using Flags + Workflows, Part 1
Part one of a series of blogs highlighting use cases for the Flags with Workflows feature in IT Glue.
MSP Security: Maintaining Client Trust
The recent DHS warning against hackers attempting to access client data via MSPs provides an opportunity for MSPs to highlight their controls and processes.
