Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

2021-06-10T13:27:32-07:00

Compliance 101: The Future of Security and Compliance

IT teams are always at the forefront when it comes to battling security threats. By adding compliance and security to their services, they can truly become trusted partners of businesses. In this blog, we'll look at the significance of compliance regulations in the future workplace and how you can overcome common compliance hurdles.

2021-06-04T08:25:34-07:00

MyGlue New Features

As part of our development efforts, we’ve built some new security, collaboration and self-service features into the MyGlue roadmap. Here’s a glimpse of our latest additions and how you can get the most out of them.

2021-05-26T01:09:21-07:00

Return to Office Cybersecurity Preparations

The ongoing pandemic has brought in a new wave of cybercrimes as opportunistic criminals see this global catastrophe as a new opportunity to deliver their phishing emails. Although cyberthreats are inevitable in this digital world, you don’t always have to live in constant fear of them. With the right cybersecurity preparations, you can overcome various threats and significantly minimize the chance of security incidents in your clients’ organizations.

2021-05-05T10:43:34-07:00

GlueX 2021: Day 2 Recap

For GlueX 2021 we brought out the big guns on Day 2 as we kicked things into high gear with our marquee speaker and adventurer, writer and television presenter par excellence, Bear Grylls. Check out all the exciting highlights including and slew of new product updates, impactful breakout sessions, and more!   

2021-06-10T09:15:55-07:00

GlueX 2021 Feature Releases

Our GlueX Product Update is an event that IT Glue partners look forward to every year to find out what new features are coming their way. And boy did we deliver this year! As the IT industry recovers from the impact of the COVID-19 pandemic, these goodies couldn’t have come at a better time. Here's a quick rundown of all the new features and how you can benefit from them.

2021-05-05T16:57:13-07:00

GlueX 2021: Day 1 Recap

GlueX is always jam-packed with essential inspiration and insight to set you up for a killer year and it's no different this time around. In fact, we’ve kicked it up a notch to provide you with all the growth-focused energy you need to help your business escape the fetters of 2020’s complicated landscape and soar through 2021. Dive into our recap of the highlights of day one at GlueX 2021.

2021-04-28T13:03:28-07:00

Automated IT Documentation

The degree to which you can automate documentation depends on the documentation software at your disposal. The good news is that IT Glue comes with a ton of automation options. The idea is to help you automate much of the heavy lifting and tedious processes so that you can turn documentation into a competitive advantage quickly.  Let’s look at different ways IT Glue can help you automate documentation: 

2021-04-15T14:23:51-07:00

MSP Finance: How to Master MSP Pricing

One of the biggest challenges for businesses generally involves pricing their products or services the right way, and MSPs are no exception. Building the right MSP offer often involves various considerations like demand, market competition, profit margins and more. Also, equally important is the strategy you incorporate when pricing your services.

2021-04-09T11:28:38-07:00

MSP Finance: Understanding Financial Statements

When you start out, cash flow is king. However, over time you'll start thinking about financial statements as well. There's actually a ton of resources online about financial statements, which is great. But here's the thing - if you understand financial statements, you're in a much better position to know which levers to pull to impact them. And that's the key - it's not about knowing how to calculate this ratio or that ratio, it's knowing what to do with that knowledge.

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