How to Increase IT Team Effectiveness

By |2022-07-31T12:41:59-07:00April 28th, 2022|Uncategorized|

The demand for IT services is at an all-time high due to the increasing need for technology in the global business world. From managing service requests to dealing with cybersecurity threats, the pressure in this operating environment can be intense. The cost of IT service failures is quite high and even a few hours of downtime could affect the confidence of your customers.

How to Prevent Knowledge Loss Caused by the Great Resignation

By |2022-07-31T12:41:59-07:00March 21st, 2022|Uncategorized|

The Great Resignation is expected to continue for the better part of 2022, and it has already affected businesses in many ways. From low productivity to poor morale, the impact is quite severe. However, nothing is more serious than the knowledge loss that resulted from it. In this blog, we'll explore the impact of knowledge loss from an IT perspective and how you can overcome it with smart documentation.

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