Partner Archives

Empower Your Clients With MyGlue

projectindiana2022-07-31T12:50:40-07:00February 24th, 2021|Documentation Best Practices, MyGlue|

The MSP marketplace has become increasingly competitive over the last few years. In fact, according to the IT Glue MSP Benchmark Survey, 24 percent of MSPs report competition as a major pressure point. And it's only going to get worse as more people recognize managed services as a space with healthy profits and growth, making it one of the best industries to operate in, even in a year like 2020.

GlueX 2020 Feature Releases

projectindiana2023-03-03T03:10:43-08:00September 29th, 2020|Announcements, Feature Release|

GlueX Product Update day is like Christmas come early for IT Glue partners, because that's the day we drop more new features than any other day of the year.

Feature Release: Archive Assets

Jonathan James2022-07-31T12:50:41-07:00September 29th, 2020|Documentation Best Practices, Feature Release|

Our latest feature is the Archive button. As the name implies, it allows you to section off documentation that you no longer need but aren’t ready to say goodbye to.

Feature Release: MyGlue Help Center

projectindiana2022-07-31T12:50:41-07:00September 29th, 2020|Feature Release, MyGlue|

Sometimes when you build a product, the best use cases for that product only emerge long after the product has been released into the wild. This is the case with MyGlue. We imagined that MyGlue would steal password management market share from the Post-It Note, and it has, but when we talk to MSPs now about MyGlue, they rave about its value as a collaborative tool.

Feature Release: Backup Coverage Report

Jonathan James2022-07-31T12:50:41-07:00September 29th, 2020|Feature Release, Integration|

The IT Glue Backup Coverage Report is an integration with Unitrends that enables a “set it and forget it” approach. IT Glue brings relevant backup information to your technicians’ workflow who then get the complete picture, making it easy to identify workstations and servers that are missing a backup.

Feature Release: Virtual Network Documentation

Jonathan James2022-07-31T12:50:41-07:00September 29th, 2020|Feature Release, Network Glue|

With this feature release, Network Glue now has the ability to automatically discover, document and diagram virtual components of networks for Hyper-V and VMware.

Feature Release: IT Glue in Fusion App

projectindiana2023-02-27T02:17:50-08:00September 29th, 2020|Feature Release, Integration|

The core principle for IT Glue since day one was to increase the efficiency of IT teams by giving them the information they need, when and where they need it. We applied that same core principle when adding IT Glue to the Fusion app.

Feature Release: myITprocess Integration

projectindiana2022-07-31T12:50:42-07:00September 29th, 2020|Feature Release, Integration|

The folks at myITprocess have just announced that they have built an integration with IT Glue, that will use IT Glue data as part of their reporting:

Feature Release: BMS Ticketing Inside IT Glue

projectindiana2022-07-31T12:50:42-07:00September 28th, 2020|Announcements, Integration|

The vision for the IT Glue - BMS integration is to optimize technician workflows. This is what we've believed all along at IT Glue, because we know that's how MSPs can do more with less, and we know that the financial benefits of increasing efficiency and organization can be pretty profound for MSPs.

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