Posts aimed at new client acquisition.
An MSP discovery checklist keeps you organized. It makes sure you don't miss out on any critical information regarding your clients' IT environments. More importantly, it saves you and your techs from last-minute scrambles.
It's back! You loved the first MSP Think Tank so much, we're bringing it back for the dog days of summer. From July 27th-31st, we're showcasing fifteen high-powered speakers and three content tracks. There's a little something for everyone, so scroll through the agenda and sign up for the sessions that interest you.
Do you have the X-Factor, that secret sauce that elevates what you’re serving to an entirely new level?
The coronavirus pandemic has forced businesses to reconsider their priorities. If you understand how these priorities have shifted, and what these new problems are, you'll emerge from this in high growth mode.
Focusing on price starts a downward negotiation that doesn't accurately take into account the value of your MSP. Follow these tips to frame the conversation to your benefit.
If you convince clients that you offer genuine value, you must deliver genuine value, or risk losing those clients just as quickly as you acquired them. As with anything worth doing, it’s more work than you think.
When your clients want to talk price, and you want to keep the conversation focused on value, one of the best ways to do that is by talking about the key metrics that your clients care about, and where you just happen to excel.
You can have the best service offering of all time, but if it doesn’t solve specific problems for your clients, they’re not going to see the value in it. So before you get caught up in what value looks like to you, pay attention to what value looks like for your clients.
It’s not enough to talk the talk, you’ve got to walk the walk. In other words, your clients don’t just want to hear about the value you add, they want to see the value you add.