Posts aimed at bad mothers

Automated IT Documentation

By |2022-07-31T12:50:38-07:00April 21st, 2021|Documentation Best Practices|

The degree to which you can automate documentation depends on the documentation software at your disposal. The good news is that IT Glue comes with a ton of automation options. The idea is to help you automate much of the heavy lifting and tedious processes so that you can turn documentation into a competitive advantage quickly.  Let’s look at different ways IT Glue can help you automate documentation: 

The Fundamentals of Active Directory Documentation

By |2022-07-31T12:50:39-07:00April 1st, 2021|Documentation Best Practices, Network Glue|

Active Directory forms the basis of the client network that is in charge of centralized domain management. It manages directory-based, identity-related services that store information about objects on the network and makes it easily accessible to administrators and users. The data it stores includes users, their contact information, passwords and their permissions.  Whether you are an MSP or an internal IT team, Active Directory documentation for each environment you support must be considered a top priority activity. However, the question is, how do you document an Active Directory? That’s exactly what we cover in this blog. 

How MSPs Can Handle After-Hours Support

By |2022-07-31T12:50:39-07:00March 24th, 2021|MSP Insights|

MSP after-hours support is something that we all like to keep to a minimum. However, when your top clients reach out to you in the middle of the night with a major crisis, you have no choice but to respond. Businesses and MSPs may stick to regular business hours but cybercriminals don’t. Hackers might even target your client’s business after work hours since they know the networks are not closely monitored during that time.

Enterprise Fuel, Part 3: Key Efficiency Investments

By |2022-07-31T12:50:42-07:00August 6th, 2020|MSP Insights|

The MSP of 2021 and beyond isn't just a lifestyle business, it's a growth machine. The pandemic may have slowed business down a bit, even a lot in some sectors, but the broader trends towards increased technological dependence for business, and a lack of technical staff on the job market means that the demand for managed services will remain on an upward trajectory for the foreseeable future.

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