Post aimed at generating expansion revenue
The evolution of managed services never stopped. This wasn't an industry that went from break-fix and VAR to MSP and then stagnated. Not with sustained double-digit growth and a rapidly transforming technological environment. If anything, the past year has increased the pace of innovation within the managed services space.
The MSP marketplace has become increasingly competitive over the last few years. In fact, according to the IT Glue MSP Benchmark Survey, 24 percent of MSPs report competition as a major pressure point. And it's only going to get worse as more people recognize managed services as a space with healthy profits and growth, making it one of the best industries to operate in, even in a year like 2020.
In this feature release, Network Glue now automatically discovers and documents Active Directory users.
You asked, now you shall receive. One of our more requested features has been enhanced password folder security and this is now live.
With this new feature, relevant IT Glue documentation is automatically brought up in BMS when a ticket arrives.
With this new feature, executing scripts has never been easier. Now technicians can execute VSA automation right within IT Glue.
With this new update, IT Glue gives the “why” up front, setting you up to efficiently determine the “how” when troubleshooting.
With this new feature, Network Glue automatically pulls the manufacturer and device type of network devices!
What will you do with your extra 24 hours this year? Documentation party? Learn new skills? Do absolutely nothing? Whatever you choose, IT Glue's got your back.