Tag: Expansion

MSP vs vCIO: What's the Difference and Why does it Matter? | IT Glue
March 17, 2021

MSP vs vCIO: What’s the Difference and Why does it Matter?

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The evolution of managed services never stopped. This wasn’t an industry that went from break-fix and VAR to MSP and then stagnated. Not with sustained double-digit growth and a rapidly transforming technological environment. If anything, the past year has increased the pace of innovation within the managed services space.

Empower Your Clients With MyGlue | IT Glue
February 24, 2021

Empower Your Clients With MyGlue

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The MSP marketplace has become increasingly competitive over the last few years. In fact, according to the IT Glue MSP Benchmark Survey, 24 percent of MSPs report competition as a major pressure point. And it’s only going to get worse as more people recognize managed services as a space with healthy profits and growth, making it one of the best industries to operate in, even in a year like 2020.  

Feature Release Auto Documentation of AD Users | IT Glue
July 09, 2020

Feature Release: Auto Documentation of AD Users

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In this feature release, Network Glue now automatically discovers and documents Active Directory users.

Feature Release Password Folders Security | IT Glue
June 04, 2020

Feature Release: Password Folders Security

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You asked, now you shall receive. One of our more requested features has been enhanced password folder security and this is now live.

Feature Release Suggested IT Glue Documentation in BMS Tickets | IT Glue
May 14, 2020

Feature Release: Suggested IT Glue Documentation in BMS Tickets

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With this new feature, relevant IT Glue documentation is automatically brought up in BMS when a ticket arrives.

Feature Release Execute VSA Automation in IT Glue | IT Glue

Feature Release: Execute VSA Automation in IT Glue

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With this new feature, executing scripts has never been easier. Now technicians can execute VSA automation right within IT Glue.

Feature Release Network Glue Active Directory Domain Role Field | IT Glue
May 08, 2020

Feature Release: Network Glue Active Directory Domain Role Field

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With this new update, IT Glue gives the “why” up front, setting you up to efficiently determine the “how” when troubleshooting.

Feature Release Manufacturer & Device Type in Network Glue | IT Glue
April 27, 2020

Feature Release: Manufacturer & Device Type in Network Glue

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With this new feature, Network Glue automatically pulls the manufacturer and device type of network devices!

Leap Day!
February 21, 2020

Leap Day! or What You Can Do with 24 Extra Hours

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What will you do with your extra 24 hours this year? Documentation party? Learn new skills? Do absolutely nothing? Whatever you choose, IT Glue’s got your back.

Vendors Poaching Your Clients? | IT Girl
January 28, 2020

Vendors Poaching Your Clients?

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We all hope it won’t happen but it’s more than possible. Here’s what to think about and what you can do.