Spring is in swing and that means it’s time for our Q1 wrap-up. It’s been another quarter of rapid growth here at IT Glue™, and with that growth has come a lot of amazing developments, including a sweet new video “Jason’s Demise” and, as you’ve come to expect, a lot of new features.

So with no further delay, we’ll recap the quarter that was and look forward to Q2.

Feature News

Our Development team continues to lay down the hammer on new features, banging them out with regularity. Before the holiday season was even over, we released our new Search Filtering feature, which makes the already robust IT Glue search function that much stronger, by allowing for filtering by organization.

In January, we released our public API, allowing for programmatic access to read and write your account data. You can use this to connect with third-party tools and PSAs for which we do not currently have integration.

February brought with it the Word Doc Importer, which allows users to import Word docs either individually or in bulk. A lot of MSPs are finding value in being able to upload their SOPs into IT Glue much more easily than before.

SOC 2 Compliance

The Dev team also played a major role in getting our SOC 2 compliance. This is one of the most important things we did all quarter. SOC 2 compliance is third-party audited confirmation of our security infrastructure, processes and personnel.

As the gold standard in IT security, SOC 2 compliance means that you can have the highest confidence in the security of the data that you input into IT Glue. For many MSPs whose clients have high-sensitivity data, SOC 2 is critical, and IT Glue’s compliance opens up new revenue possibilities.

New EMEA Office

IT Glue is over 60 employees strong now, with the biggest development on the corporate front being the opening of our new EMEA office outside of London. Our team in EMEA is up to four already, but expected to continue to grow, as there is strong demand for IT Glue in many parts of Europe. Phil Sansom is heading this up, so expect our presence to grow rapidly in Europe this year.

Acquisition of MonkeyBox

IT Glue also announced the purchase of MonkeyBox, and the hiring of MonkeyBox founder and CEO Luis Giraldo to head up our Product department. Luis’ influence is already being felt in a number of different areas internally, and we’re expecting big things going forward under his guidance.

Upcoming Events

The spring events season is in full swing, and IT Glue is hitting the road to meet all of our wonderful partners and future partners. Come by our booth and say hi!

We’ve got a couple of webinars coming up, including two this month that are worth checking out. First up is CEO Chris Day, who will present along with TruMethods’ Gary Pica about MSP Packaging and Pricing Strategies for Increasing Profitability. That will go on April 11th at 2pm EDT / 11am PDT.

We are running a webinar with RapidFire Tools, covering The Top 10 ways to use IT Assessments to Win New Clients and Sell More Services. The webinar is April 18th at 2pm EDT / 11am PDT.

What’s Next?

Here’s what we have planned ahead in Q2:

  • MyGlue, which is documentation-as-a-service for your clients, so that they may reduce waste and centralize their documentation.
  • IT Glue Academy, our educational program to ensure that our partners have all the tools they need to optimize their IT Glue experience.

To keep up to date on all the latest, you can subscribe to our blog or check our release notes regularly in the app.

If you’re new to IT Glue, we invite you to check out our demo.

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IT Glue is a software platform that allows for efficient storage and retrieval of all the documentation you need to help your MSP run better. By integrating PSA and RMM data, we can help increase your efficiency upwards of 20%, and reduce onboarding times by even more. By eliminating wasted time from your business, IT Glue gives you more time to focus on what matters – growing your business.