IT Glue™ and Autotask® recently conducted a Freeing Minds™ webinar where Phill Claxton, COO of IT Glue, spoke about the sources of waste that can undermine your business efficiency and how you can increase productivity by avoiding them.

Organisational waste and the diminished productivity that it causes are an epidemic, cutting into your margins and hurting your bottom line. Business research firm IDC puts wasted time at a cost of $19,732 per information employee per year. That’s a loss of 21.3% in an organization’s total productivity.

To succeed in today’s commercial landscape, you must look for new ways to reduce this waste. How do you effectively reduce waste in an organisation? How do you create a sustainable infrastructure to stay ahead of the competition?

Efficiency expert Phill Claxton, COO of IT Glue, discussed the sources of waste in your MSP and the ways in which you can eliminate them.

Watch our Freeing Minds webinar to learn about:

  • Improving internal operational efficiency
  • Speeding up the resolution time for your technicians
  • The characteristics of an efficient company
  • External values to keep your customers