december 2023

05dec2:00 pmIT Documentation Masterclass2:00 pm ET


Event Details

Documentation is not optional for high-functioning IT teams. Whether you’re overseeing a service desk, managing projects or handling other essential IT functions, the key is to maintain documentation for organizing your information and standardizing your processes.

The best documentation is simple to create, easy to find and effortless to use. Register for our virtual IT Documentation Masterclass and learn how you can track, find and know everything about your IT infrastructure in under 30 seconds with intelligence-driven IT documentation.

In this session, we will cover:

  • What great documentation looks like.
  • How to create great process documentation.
  • How to design a naming convention that lets you find what you need easily.
  • How to get your team to love creating, using and updating documentation.

You’ll leave this session with best practices and a well-thought-out written process that you can start implementing immediately.


(Tuesday) 2:00 pm

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