Documentation Blog

Stay in the know on IT Glue’s feature releases, industry news, and expert advice for IT service providers on how you can grow and optimize your business.

February 18
2020

Wide Release: Vault

BY IT Glue
Vault is officially in wide release! This highly anticipated feature gives your organization added assurance that highly sensitive passwords won’t
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September 14
2019

New IT Glue Academy Course: MyGlue Deployment Guide

BY IT Glue
Great news about the IT Glue Academy! We’ve broadened the IT Glue Academy curriculum so you can narrow any knowledge
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August 26
2019

I Don’t Know Any of My Passwords and That’s a Good Thing

BY IT Glue
I don’t know any of my passwords. I’m okay with this. I don’t need to know them. I don’t want
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August 14
2019

Feature Release: MyGlue Default Permissions V2

BY IT Glue
We recently introduced default permissions for MyGlue, and now we’re adding an extra layer of functionality. You now have the
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August 13
2019

Feature Release: Account-Based MyGlue Multi-Factor Authentication

BY IT Glue
Old standards for information security no longer make the cut. We want you to be confident that all login credentials
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July 9
2019

Feature Release: Default Permissions for MyGlue

BY IT Glue
One of the most-requested features for MyGlue has landed! As of today, new passwords in MyGlue are going to be
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April 16
2019

MyGlue Use Cases #4: Documentation

BY IT Glue
This may come as a shock, but one of the best use cases for MyGlue is documentation. Most small businesses
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April 9
2019

MyGlue Use Cases #3: Self-Service

BY IT Glue
How many tickets do you receive that your clients could have solved if they had simply had access to the
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April 2
2019

MyGlue Use Cases #2: Collaboration

BY IT Glue
One of the most common, and valuable, use cases for MyGlue is to facilitate a greater degree of collaboration between
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March 19
2019

MyGlue Use Cases #1: Passwords

BY IT Glue
Let’s be honest, do you even know how your clients are managing their passwords? According to the 2018 Global MSP
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