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Galvanizing Trust™: It's Our "Why"

We believe that trust is the key to our existence. It’s our “why”, our reason for being. You entrust us with your important, confidential intellectual property, and we understand that. We make great software, and that software will change your entire perception of IT documentation… but what’s most important is our relentless commitment to executing on our core purpose of Galvanizing Trust™. Everything we do, from software design to internal policies and procedures, protects that core purpose. How do we achieve this in our platform?

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Reliability

Depend on our robust cloud architecture built for exceptional uptime with geographically distributed data centers and transparent availability reporting. Always online, always available, geographically distributed and monitored 24/7. Our architecture is designed to handle multiple major failures, including large geographical incidents. Our uptime is transparently exposed as well as monitored through 3rd parties.

Security

We employ security principles and best practices that are audited both internally and externally. This includes the way we transport, access and store data. Your data is backed up regularly, all sensitive communications are encrypted in transit and authenticated, and our servers and application is maintained daily.

Performance

Our infrastructure and application are built for scalability and responsiveness, and we believe in a smooth, fast user experience. We understand that you expect our application to be smooth and responsive. Our tiered application architecture automatically and easily scales to meet increased demand.

Privacy

Your privacy is very important to us and we stop at nothing to ensure that your information is safe and secure. You trust IT Glue to house your mission-critical IT documentation, and we take that responsibility very seriously. Our architecture is built to securely segment all documentation, both within the application and at the low-level storage level. Learn more by reading our Privacy Policy and Terms of Service.

Documentation software you'll fall in love with.

Proven, best practices-driven IT documentation platform packed with features designed to help you maximize the efficiency, transparency and consistency of your team. Documentation is your most precious asset… nurture it and gain instant results.

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