We believe that trust is the key to our existence. It’s our “why”, our reason for being. You entrust us with your important, confidential intellectual property, and we understand that. We make great software, and that software will change your entire perception of IT documentation… but what’s most important is our relentless commitment to executing on our core purpose of Galvanizing Trust™. Everything we do, from software design to internal policies and procedures, protects that core purpose. How do we achieve this in our platform?
Depend on our robust cloud architecture built for exceptional uptime with geographically distributed data centers and transparent availability reporting. Always online, always available, geographically distributed and monitored 24/7. Our architecture is designed to handle multiple major failures, including large geographical incidents. Our uptime is transparently exposed as well as monitored through 3rd parties.
IT Glue is SOC 2 compliant. This means we employ security principles and best practices that are audited both internally and externally, including the way we transport, access and store data. Your data is backed up regularly, all sensitive communications are encrypted in transit and authenticated, and our servers and application is maintained daily.
Our infrastructure and application are built for scalability and responsiveness, and we believe in a smooth, fast user experience. We understand that you expect our application to be smooth and responsive. Our tiered application architecture automatically and easily scales to meet increased demand.