MyGlue is your collaboration-as-a-service (CaaS) portal—creating a direct line for meaningful collaboration with clients.
In today’s hybrid work world, where traditional organizational boundaries have expanded to include remote locations around the globe, intranet software has become an indispensable tool. As organizations strive to facilitate seamless communication and collaboration amid an ever-growing array of cyberthreats, intranet software provides them with much-needed cohesion and security. In this guide, we will provide […]
Read ArticleIT Glue began with a singular mission and focus: to help IT professionals centralize and consolidate their IT information in one interconnected hub. This dedication stems from a deep understanding of the challenges faced by IT teams, which include navigating complex infrastructures, managing disparate data sources, and the constant demand for rapid, accurate and secure […]
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It’s no secret that most organizations struggle with effective password management. With compromised passwords being the number one threat to cybersecurity, organizations know what’s at stake when incorporating credential management. For a long time, password rotation proved to be an effective strategy for minimizing the risks of compromised passwords. However, cybercriminals have become more sophisticated […]
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Have you ever had a client say, “let me just pull up the spreadsheet with all the passwords”? Whether you have or not, no MSP should be letting that happen. Client password management should be right up there on your priority list. Cybercriminals are on the prowl now more than ever. The FBI reported that […]
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The MSP marketplace has become increasingly competitive over the last few years. In fact, according to the IT Glue MSP Benchmark Survey, 24 percent of MSPs report competition as a major pressure point. And it’s only going to get worse as more people recognize managed services as a space with healthy profits and growth, making it one of the best industries to operate in, even in a year like 2020.
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Sometimes when you build a product, the best use cases for that product only emerge long after the product has been released into the wild. This is the case with MyGlue. We imagined that MyGlue would steal password management market share from the Post-It Note, and it has, but when we talk to MSPs now about MyGlue, they rave about its value as a collaborative tool.
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Are you looking for a way to enhance the collaboration between your MSP and your clients? We just might have the solution you’re looking for.
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You asked, now you shall receive. One of our more requested features has been enhanced password folder security and this is now live.
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This feature release streamlines security, minimizes the number of tickets related to login troubleshooting, and makes onboarding new MyGlue users a cinch.
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Our mobile team has added a number of different asset types to the MyGlue mobile app, so you can now view flexible assets, configurations and locations, on top of view and edit passwords.
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This highly anticipated feature gives your organization added assurance that highly sensitive passwords won’t get into the wrong hands.
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We’ve made an addition to the IT Glue Academy. Introducing the MyGlue Deployment Guide. Everything you ever wanted or needed to know about the platform.
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Sounds counter-intuitive, but when you remove the burden of memorization, password security is fortified. Here’s why.
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Announcing a new feature for MyGlue, the 2.0 version of Default Permissions, with expanded flexibility in asset permissioning in MyGlue.
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Announcing more control over MyGlue multi-factor authentication.
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Announcing default permissions for MyGlue. A user who creates a password in MyGlue is, by default, the only person with permission to view that password.
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This may come as a shock, but one of the best use cases for MyGlue is documentation. Most small businesses (aka your clients) benefit almost as much as you do from standardized documentation.
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How many tickets do you receive that your clients could have solved if they had simply had access to the right information? By collaborating with your clients in MyGlue, you empower them with a certain level of self-service capabilities.
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One of the most common, and valuable, use cases for MyGlue is to facilitate a greater degree of collaboration between you and your clients.
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There are a plethora of use cases surrounding how you and your clients can be leveraging the power of MyGlue, but we’re going to start off plain and simple. Passwords.
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With National Computer Security day approaching on November 30th, there’s no better time than now to ensure you’re having the security conversation with your clients. Here’s some key tips to consider.
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It’s the nature of shadow IT that you’re probably unaware of the extent to which your clients rely on unauthorized apps, devices, or other technologies. Nonetheless, this creates a dangerous vulnerability.
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Halloween isn’t the only spooky thing that takes place every year. In fact, far more terrifying is what takes place every day, scrawled on sticky notes throughout your clients’ offices, or written in emails to their colleagues. That’s right, Password Horror Stories.
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There are a few different options for pricing and packaging MyGlue. We cover the basics here to help you get started with deployment.
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You know who else benefits from using Checklists? Your clients. That’s why we’ve made Checklists a part of MyGlue.
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You sell your clients on value, but there’s a lot to be said for creating stickiness as well. MyGlue is the safest, stickiest password vault around – find out how MyGlue helps you reduce churn and increase revenues.
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We know the recommended practices for passwords. We also know that nobody is going to be able to remember a 16-character password with letters, numbers and symbols, much less remember 100 of them. So how can you get your clients to do passwords right? The answer is simple, it’s MyGlue.
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We looked at data from our recent Global Benchmark Survey, and some widely available sources online to examine the problem. The average MSP serves 1300 users, and on average 1% of users per day require a password reset. That’s 13 resets per day. A reset takes 3.5 minutes to execute, though it might take longer if you’re not using IT Glue. We just assume you are, because you’re smart.
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At IT Glue, we’ve made a way to bridge this security gap, and allow you to give your clients what they really need: MyGlue. Simple, smart, secure and offering far more than your standard issue password manager; here are 5 reasons your clients need it.
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What is MyGlue? MyGlue is an application within the IT Glue ecosystem that helps small businesses secure their passwords, and increase business efficiency.
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Why MyGlue? Glad you asked. We know how important it is for you to generate a strong and fulfilling relationship with your clients. We also know that in an increasingly competitive market, you have to go beyond the basics to accomplish that. One of the key ways to achieve this is by offering your clients MyGlue.
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MyGlue is here! MSPs around the globe have been knocking at our door for months in anticipation of this game-changing solution. We are thrilled to introduce MyGlue, the simple, smart and secure platform for securing your clients’ digital footprints and helping them organize information.
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